Notice of Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces. 

  • Accessible Public Spaces 
  • Ramp access to all public and shared areas.  
  • Ramp access to our restaurant. 
  • Ramp access to our swimming pool and beach. 


Accessible Guest Room Spaces 

  • Accessible ramps into rooms and different levels within the rooms.  
  • Accessible shower access. 
  • Wide wheelchair friendly doors. 
  • Accessible shower handles. 
  • Accessible toilet handles. 


Website Accessibility  

Papagayo Golden Palms Beachfront Hotel is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. 

Conformance status 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Papagayo Golden Palms Beachfront Hotel Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were made during the development of the website to follow WCAG standards. 

Compatibility with browsers and assistive technology 

Papagayo Golden Palms Beachfront Hotel Website is designed to be compatible with the following assistive technologies: 

Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies 

Technical specifications 

Accessibility of Papagayo Golden Palms Beachfront Hotel Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

  • HTML  
  • CSS 
  • JavaScript  


Limitations and alternatives 

Despite our best efforts to ensure accessibility of Papagayo Golden Palms Beachfront Hotel Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. 

Known limitations for the Website: 

  • TripAdvisor 
  • Zoho CRM 
  • 7Suites 
  • Feedback & Contact 

We welcome your feedback on the accessibility of Papagayo Golden Palms Beachfront Hotel Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.  

Toll Free USA/Canada: 1-800-334-0488 

Local calls: +506 4001-7895 and +506 4001-7899 


Hotel Address: Papagayo Golden Palms Beachfront Hotel, Playa Chorotega, Carrillo, Guanacaste.